Help for Using Frontline
Frontline Education & Escape Access Guide
NVUSD uses Frontline Education’s Insights Platform, giving you single sign-on access, common navigation, enhanced security, and mobile app support across your Frontline tools.
Note: For the most up-to-date instructions and step-by-step walkthroughs for both Frontline and Escape, always refer to our live guide:
🔑 Managing Your Frontline ID
-
Single Account Access: All employees have a single Frontline ID account used to log in at app.frontlineeducation.com.
-
Missing Applications? If an application you need isn't visible in your portal, contact the NVUSD Sub Service Desk.
-
New Employees: If you need help setting up your initial account, review the guide: Receiving an Email Invitation for a Frontline Application.
💡 Platform Features
-
App Switcher: Easily toggle between different Frontline applications directly within the portal.
-
Role Switching: If you hold multiple roles, switch between them within the Absence Management module.
-
Mobile App: Download the Frontline Education mobile app for convenient access on the go.
-
Video Tutorial: Watch the Frontline ID Information Video for a quick walkthrough of your account features.
❓Guest Teachers, Do You Need Help?
If you have questions or experience login issues, reach out to the Sub Service Desk:
-
Email: subfinder@nvusd.org
-
Phone: 707-253-3843

- Human Resources